Polamk.fi website accessibility statement

This accessibility statement relates to the polamk.fi online service, which is managed by the Police University College. This website was published on 17 December 2020. The service is subject to the Act on the Provision of Digital Services which requires that all public digital services must be accessible.

This accessibility statement was originally created on 16 December 2020, and it was last updated on 18 September 2024.

We have prepared our own assessment of the accessibility of the online service. We have used external tools and services to prepare the assessment.

Digital service accessibility status

The website conforms for the most part to the statutory WCAG 2.1 accessibility requirements at level A and AA, and the website does not have any critical accessibility issues. The primary accessibility issues of the website are described below in this document.

Non-accessible contents

The following accessibility issues are present on the website:

• The online service contains non-accessible attachment files created and published before the entry into force of the Act on the Provision of Digital Services. In addition to this, the online service contains non-accessible attachment files published after the entry into force of the Act on the Provision of Digital Services that do not meet all accessibility requirements. Some of these attachment files will be updated to meet accessibility requirements upon the next update of the document’s content. Some are one-time publications originally created and published in a non-accessible format and will not be updated afterwards, based on the principle of disproportionality.

Did you notice an accessibility issue in our online service?

Please let us know, and we will do our best to correct the issue. You can send accessibility-related feedback by email to [email protected]. Please state in your message that the feedback is related to the polamk.fi online service.

Any messages received at [email protected] will be logged in our case management system. We reply to feedback without delay and in every case no later than two weeks from contact. We may extend our response time by two weeks if a request for information in a format that meets accessibility requirements concerns an extensive range of digital service content. We will notify the user who made the request about the extension of response time.

If you wish to send us feedback anonymously, you can use the feedback form on our website. You can also use the “Did you find what you were looking for” section at the bottom of the Finnish-language site to send anonymous feedback (this section is visible if you have accepted the use of cookies on the website). Feedback received via the feedback form or the “Did you find what you were looking for” section does not count as official accessibility feedback, but we will take it into account in the development of the website.

Send us feedback about the website with the form

Supervisory Authority

If you notice an accessibility problem on the site, please send feedback first to us, the site administrators. You may have to wait up to 14 days for a reply. If you are not satisfied with our reply, or if you do not receive a reply at all within two weeks, you can report the issue to the Regional State Administrative Agency for Southern Finland.

The website of the Regional State Administrative Agency for Southern Finland provides detailed instructions for reporting a case and how it will be processed.

Instructions for reporting a case on the Regional State Administrative Agency for Southern Finland website

Contact details of the supervisory authority

The Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
webaccessibility.fi
[email protected]
Switchboard +358 295 016 000

We strive to improve accessibility

We are committed to improving the accessibility of our digital services.

In 2020, the Police University College renovated its online services to ensure the technical accessibility of the service. At the same time, we revised our content for improved intelligibility and to better address the questions of our site users.

We will continue to develop and improve our content and the technical accessibility of our website. We employ technical measures to monitor the website’s integrity and its conformance to accessibility requirements.

We train and instruct our content providers to implement accessibility in practice.

We welcome feedback regarding the accessibility of our site. Instructions for sending accessibility feedback can be found on this page in the “Did you notice an accessibility issue in our online service?” section.

Read the Police University College Non-discrimination, Equality and Accessibility Plan

Further information on website accessibility

If you require further information on the accessibility of the polamk.fi website or wish to discuss the subject with us, please contact the Police University College Communication services by email at [email protected].